Shipping & Returns
At Northern Bronze, we care deeply about your satisfaction and want you to absolutely love our products! Each situation is unique, so if for any reason you are unhappy with the items you ordered, please contact us directly. We are here to help and want to ensure you have a positive experience.
Returns:
If you would like to make a return, please note we only accept unopened, unused products in their original shipping package. Your return request must be made within 15 days of receiving the order.
To start the process, please email our team at support@northernbronze.com
Please include a note with your name and your order number for our reference.
Damaged, Defective, Or Incorrect Products: If you receive a damaged, defective, or incorrect product, please contact Northern Bronze customer service immediately. Provide details and photos of the damage or defect. We will arrange for a replacement or refund.
Shipping:
UPS Ground Shipping (Orders $1-$49.99): $6.95
UPS Ground Shipping (Orders $50+): Free
Northern Bronze ships products to customers throughout the U.S. from our operations center in Staples, MN. We do not ship outside the U.S. at this time.
Contact Information
For any questions regarding shipping or returns, you can contact Northern Bronze customer service at support@northernbronze.com
Thank you for choosing to shop with us!
xo, Northern Bronze